Our Return Policy
Purchases made on floraandnoor.com may be returned within 30 days of purchase by contacting floraandnoor.com with proof of damage. Please provide the order number along with your email address and phone number for fastest service. To ensure prompt resolution, please keep the original shipping package and the damaged product for inspection. If, after having examined the product, we confirm that it is damaged, we will provide you instructions for returning the damaged product to us at our expense and issue a refund for the price you paid for the product to the original purchaser’s method of payment.